{"id":8651,"date":"2025-08-31T08:40:12","date_gmt":"2025-08-31T08:40:12","guid":{"rendered":"https:\/\/trixolutions.com\/?post_type=blog&#038;p=8651"},"modified":"2025-08-31T14:34:10","modified_gmt":"2025-08-31T14:34:10","slug":"feedback-willen-durven-en-dan-pas-kunnen","status":"publish","type":"blog","link":"https:\/\/trixolutions.com\/fr\/blog\/feedback-willen-durven-en-dan-pas-kunnen\/","title":{"rendered":"Le feedback : vouloir, oser, et seulement ensuite savoir faire"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"8651\" class=\"elementor elementor-8651\" data-elementor-post-type=\"blog\">\n\t\t\t\t<div class=\"elementor-element elementor-element-24aecc2 e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"24aecc2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ccec70b elementor-icon-list--layout-inline elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"ccec70b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items elementor-inline-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/trixolutions.com\/fr\/inspiratie-blogs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Blogs d\u2019inspiration<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item elementor-inline-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-chevron-right\" viewbox=\"0 0 320 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M285.476 272.971L91.132 467.314c-9.373 9.373-24.569 9.373-33.941 0l-22.667-22.667c-9.357-9.357-9.375-24.522-.04-33.901L188.505 256 34.484 101.255c-9.335-9.379-9.317-24.544.04-33.901l22.667-22.667c9.373-9.373 24.569-9.373 33.941 0L285.475 239.03c9.373 9.372 9.373 24.568.001 33.941z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Le feedback : vouloir, oser, et seulement ensuite savoir faire<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a02a3e6 e-ecs-flex e-flex e-con-boxed e-con e-child\" data-id=\"a02a3e6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7331f43 elementor-widget__width-inherit elementor-widget elementor-widget-theme-post-title elementor-page-title elementor-widget-heading\" data-id=\"7331f43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-post-title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Le feedback : vouloir, oser, et seulement ensuite savoir faire<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd76508 elementor-widget-divider--view-line_text elementor-widget-divider--element-align-right elementor-widget__width-inherit elementor-widget elementor-widget-divider\" data-id=\"bd76508\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t\t<span class=\"elementor-divider__text elementor-divider__element\">\n\t\t\t\tBLOGS D\u2019INSPIRATION\t\t\t\t<\/span>\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec3e024 kv-list-1 elementor-widget elementor-widget-text-editor\" data-id=\"ec3e024\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><img fetchpriority=\"high\" decoding=\"async\" class=\"wp-image-8652 alignright\" src=\"https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/08\/blog-1-300x200.jpg\" alt=\"\" width=\"348\" height=\"232\" srcset=\"https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/08\/blog-1-300x200.jpg 300w, https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/08\/blog-1-1024x683.jpg 1024w, https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/08\/blog-1-768x513.jpg 768w, https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/08\/blog-1-18x12.jpg 18w, https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/08\/blog-1.jpg 1500w\" sizes=\"(max-width: 348px) 100vw, 348px\" \/><\/p><p>Feedback. Tout le monde a bien une opinion \u00e0 ce sujet.<\/p><p>Certains le consid\u00e8rent comme l\u2019instrument par excellence pour renforcer les \u00e9quipes, tandis que d\u2019autres le vivent surtout comme stressante, inconfortable, voire mena\u00e7ante.<\/p><p>Dans de nombreuses organisations, le feedback est r\u00e9duit \u00e0 une simple formation aux comp\u00e9tences : <em>\u00ab Si tu utilises la bonne m\u00e9thode et les bons mots, tout ira bien. \u00bb<\/em><\/p><p>Mais celles et ceux qui connaissent le mod\u00e8le de la pyramide des \u00e9quipes de Patrick Lencioni savent que le feedback va bien plus loin.\nDonner et recevoir du feedback n\u2019est en effet pas seulement une question de <strong>savoir-faire<\/strong>.C\u2019est avant tout une question de <strong>vouloir<\/strong> et <strong>d\u2019oser<\/strong>.<\/p><p>\u00a0<\/p><h3><strong>1. Vouloir \u2013 La confiance comme base<\/strong><\/h3><p><strong>Le feedback ne fonctionne r\u00e9ellement que lorsqu\u2019il y a de la confiance<\/strong>Lorsque les membres d\u2019une \u00e9quipe croient que l\u2019autre a de bonnes intentions \u00e0 leur \u00e9gard, ils se sentent plus en s\u00e9curit\u00e9 pour donner et recevoir des messages honn\u00eates.\nSans cette base, le feedback na\u00eet de la m\u00e9fiance : il est per\u00e7u comme une critique, un r\u00e8glement de comptes ou une attaque.<\/p><p>C\u2019est pourquoi le premier niveau de la pyramide est si crucial.\nCe n\u2019est que lorsqu\u2019il existe une s\u00e9curit\u00e9 psychologique que na\u00eet la volont\u00e9 de donner du feedback \u2013 non pas pour rabaisser quelqu\u2019un, mais pour renforcer la collaboration.<\/p><p>\u00a0<\/p><h3><strong>2. Oser \u2013 Aborder les conflits de mani\u00e8re saine<\/strong><\/h3><p><strong>M\u00eame lorsque la volont\u00e9 est l\u00e0, il faut encore oser<\/strong>. Donner du feedback demande du courage. Cela signifie ne pas \u00e9viter les tensions, mais les aborder de mani\u00e8re respectueuse.\n\nAu deuxi\u00e8me niveau de la pyramide \u2013 l\u2019acceptation des conflits constructifs \u2013 les \u00e9quipes apprennent que la friction n\u2019est pas un signe de faiblesse, mais d\u2019engagement.<\/p><p>Oser, c\u2019est aussi exprimer ce qui doit \u00eatre dit, m\u00eame si le message peut \u00eatre inconfortable.\nCe n\u2019est que lorsque les \u00e9quipes osent cela que le feedback peut devenir un moteur de croissance.<\/p><h3>\u00a0<\/h3><h3><strong>3. Pouvoir \u2013 Assumer la responsabilit\u00e9<\/strong><\/h3><p><strong>Ce n\u2019est qu\u2019ensuite que vient le niveau des comp\u00e9tences<\/strong>Donner du feedback de mani\u00e8re claire et constructive, en utilisant des techniques ou des mod\u00e8les, aide \u00e0 transmettre le message avec respect et clart\u00e9.\n\nIl s\u2019agit ici du quatri\u00e8me niveau de la pyramide : <strong>se responsabiliser mutuellement<\/strong>.<\/p><p>Le feedback n\u2019est pas une intervention ponctuelle, mais une habitude constante :\nse tenir mutuellement attentifs, respecter les accords et ne pas d\u00e9tourner le regard lorsque les comportements ou les performances s\u2019\u00e9cartent de ce qui a \u00e9t\u00e9 convenu.<\/p><h3>\u00a0<\/h3><h3><strong>4. Habituation \u2013 Le feedback comme habitude<\/strong><\/h3><p><strong>C\u2019est peut-\u00eatre l\u2019aspect le plus sous-estim\u00e9 : l\u2019habituation.<\/strong> Plus une \u00e9quipe donne r\u00e9guli\u00e8rement du feedback, plus cela devient normal.\nCe qui \u00e9tait au d\u00e9part tendu et charg\u00e9 \u00e9motionnellement devient progressivement une partie int\u00e9grante de la collaboration quotidienne.<\/p><p>Une \u00e9quipe qui applique le feedback non pas de mani\u00e8re sporadique, mais syst\u00e9matique, d\u00e9veloppe une culture o\u00f9 la croissance, l\u2019apprentissage et la responsabilit\u00e9 vont de soi.<\/p><h3>\u00a0<\/h3><h3><strong>Conclusion<\/strong><\/h3><p>Le feedback n\u2019est ni un luxe, ni un bonus, et certainement pas une astuce artificielle.\nC\u2019est le c\u0153ur d\u2019une collaboration mature.\n\nMais ceux qui le voient uniquement comme une comp\u00e9tence passent \u00e0 c\u00f4t\u00e9 de l\u2019essentiel.\nLe feedback commence par <strong>vouloir<\/strong> (la confiance), demande <strong>d\u2019oser<\/strong> (des conflits sains), et ce n\u2019est qu\u2019ensuite qu\u2019il s\u2019agit de <strong>savoir-faire<\/strong> (les comp\u00e9tences).<\/p><p>Et comme pour tout ce qui concerne le travail en \u00e9quipe :\npratiquer, r\u00e9p\u00e9ter et pers\u00e9v\u00e9rer fait la diff\u00e9rence.\nCar le feedback n\u2019est pas une action ponctuelle, mais une habitude qui rend les \u00e9quipes plus fortes, plus honn\u00eates et plus performantes.<\/p><p>Souhaitez-vous en savoir plus sur la mani\u00e8re dont le mod\u00e8le d\u2019\u00e9quipe de Lencioni peut aider \u00e0 construire une culture de feedback ?\nContactez-nous !<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a757f3e elementor-widget__width-inherit elementor-align-center elementor-widget elementor-widget-button\" data-id=\"a757f3e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/trixolutions.com\/fr\/contact\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Contacte-nous<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7257976 e-ecs-flex e-flex e-con-boxed e-con e-parent\" data-id=\"7257976\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-d9f35df e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"d9f35df\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-47783d4 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"47783d4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a739227 elementor-widget elementor-widget-image\" data-id=\"a739227\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"710\" src=\"https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/02\/Foto-8-min.jpg\" class=\"attachment-large size-large wp-image-143\" alt=\"\" srcset=\"https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/02\/Foto-8-min.jpg 655w, https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/02\/Foto-8-min-270x300.jpg 270w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f847b83 e-con-full e-ecs-flex e-flex e-con e-child\" data-id=\"f847b83\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;ecs_container_type&quot;:&quot;flex&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-30e3e8d elementor-widget elementor-widget-image\" data-id=\"30e3e8d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"640\" height=\"710\" src=\"https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/02\/Foto-19-min.jpg\" class=\"attachment-large size-large wp-image-144\" alt=\"\" srcset=\"https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/02\/Foto-19-min.jpg 655w, https:\/\/trixolutions.com\/wp-content\/uploads\/2025\/02\/Foto-19-min-270x300.jpg 270w\" sizes=\"(max-width: 640px) 100vw, 640px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Feedback. Tout le monde a bien une opinion \u00e0 ce sujet.<br \/>\nCertains le consid\u00e8rent comme l\u2019instrument par excellence pour renforcer les \u00e9quipes, tandis que d\u2019autres le vivent surtout comme stressante, inconfortable, voire mena\u00e7ante.<\/p>","protected":false},"featured_media":8652,"template":"elementor_header_footer","meta":{"_acf_changed":false},"categoryblog":[],"class_list":["post-8651","blog","type-blog","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Feedback: willen, durven en dan pas kunnen - Trixolutions<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/trixolutions.com\/fr\/blog\/feedback-willen-durven-en-dan-pas-kunnen\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Feedback: willen, durven en dan pas kunnen - Trixolutions\" \/>\n<meta property=\"og:description\" content=\"Feedback. Iedereen heeft er wel een mening over. 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