If you want to be successful and happy in your (professional) life, it’s best to have a good dose of emotional intelligence (EQ). It promotes mutual cooperation, conflict resolution, communication, and also boosts employee motivation and productivity. A high EQ helps one stay calm in stressful situations, manage emotions and make wise rational decisions.

    People blessed with a high EQ can better assess social and professional situations and adjust their behavior accordingly. Numerous studies prove that such traits are valuable in the workplace. The importance of empathy in the workplace has been increasingly emphasized in recent years. Employees with well-developed emotional intelligence have an advantage, and it’s an important factor in building a successful career.


    Intelligence is partly genetic, but is fortunately not fixed. Just like your IQ, you can also train your EQ! Training emotional intelligence can be done in several ways:

    • Awareness and recognition of emotions: Over the day, keep track of the positive and negative emotions you felt, how strongly you felt them, and why you felt them. Also, look around you at what times another person has certain emotions and if you can recognize them. You can even relate this back to another person. In fact, it can be very nice to acknowledge someone’s feelings. “I see you’re feeling sad…” or “I notice you are angry” can already mean a lot to someone!
    • Listen, acknowledge, and act on emotions: Emotions are a signal. For example, there may be a need for change because you don’t feel good about something. Many people find it difficult to express frustrations, for example. Not doing so often means overstepping boundaries. Getting angry and lashing out right away is one way of reacting to the situation, but this causes you to cross another person’s boundaries. Practice dealing with a situation in an assertive way! This is actually very satisfying.
    • Another person’s shoes: We often think from our own perspective because that’s how we think and feel. But can you also look at situations from another person’s perspective? Would another person have different needs and interests? And also feel differently than you do? Every once in a while, take time to reflect on what it would be like if you were in someone else’s shoes. Where you would get angry because a good friend does not ask you for help, that friend may feel terribly burdened to ask such a thing of you. In fact, the same situation can sometimes produce different emotions and thoughts!


    Possible Topics

    • What is emotional intelligence (EQ)?
    • What is an emotion?
    • Dealing with your own emotions: Knowledge of your emotions and regulating them are 2 essential elements of emotional intelligence. Get more control over your emotions and let them help you (the workings of emotions and state management).
    • How can we influence our own emotion?
    • Dealing with tasks.
    • Successfully executing a plan, project or task begins with self-motivation and making the objective clear.
    • How do we engage with the other emotional intelligently?
    • Self-awareness: knowing what we feel and why we feel that way.
    • Self-regulation: being able to express our feelings in the correct way.
    • Motivation: the internal drive to change how we feel and express ourselves.
    • Empathy: being able to empathize with another person’s emotions and see the world from their perspective.
    • Social skills: be able to communicate effectively and build relationships with others.


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    • (Blended) Training Program

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